Privacy Policy

1. Who we are

BIZBUYUK Real Estate LLC (“BIZBUYUK”, “we”, “us”) is a licensed real estate brokerage operating from Business Bay, Jumeirah Village Circle and Palm Jumeirah, Dubai, United Arab Emirates. This policy explains what information we collect through bizbuyuk.com, why we collect it, and what rights you have over it.

2. What we collect

We only collect what you give us directly, through one of two forms on this site:

• Enquiry form — your name, phone number, and optionally your email address and preferred way to be contacted (call, WhatsApp, Telegram or email).
• Renovation quote form — the same contact details, plus the property details you choose to share: location, property type, size, condition, style and budget.

When you submit a form, we also record the page you were on, how you arrived at the site (for example, from a search engine or an ad) and your browser’s language setting. This helps us understand which enquiries need which kind of follow-up — it is not used to identify you individually beyond the enquiry itself.

We do not ask for payment details, identity documents or any other sensitive information through this website. If you go on to work with us, we will collect what a property transaction or visa application legally requires directly, at that stage, through secure channels — never through the public website.

3. Cookies

The public website does not currently set analytics, advertising or tracking cookies. The only cookie in use belongs to our staff CRM login, and it is only ever set for our own team members signing in to manage leads — it plays no part in your visit as a site visitor. If we add analytics or advertising tools in the future, we will update this section before we do.

4. How we use your information

• To respond to your enquiry, by the channel you asked for.
• To match you with the right specialist on our team — by language, location or the type of service you asked about.
• To keep a record of our conversation in our internal CRM, so you do not have to repeat yourself if you write to us again.

5. Who sees it

Your enquiry is visible to our own staff — the team members handling client relationships and property transactions. Depending on how a given enquiry is configured, a summary may also be delivered to our team by Telegram or by email (sent through Resend, an email delivery service). We do not sell your information, and we do not share it with developers, advertisers or any other third party without asking you first.

6. How long we keep it

We keep enquiry records for as long as reasonably useful for the relationship — typically for the life of a potential or ongoing transaction, and for a period afterwards in case you return. You can ask us to delete your record at any time; see section 8.

7. Where it is stored

Your data is stored in our CRM database and, where applicable, in Telegram and our email provider’s systems. These services may process data outside the UAE; where they do, they are required by their own terms to protect it to a comparable standard.

8. Your rights

You can ask us, at any time, to:

• tell you what information we hold about you;
• correct anything that is wrong;
• delete your information, unless we are required to keep it by law.

Write to info@bizbuyuk.com and we will action your request within a reasonable time.

9. Children

This website is not directed at children, and we do not knowingly collect information from anyone under 18.

10. Changes to this policy

If we change what we collect or how we use it, we will update this page and change the date at the top. Significant changes will be reflected here before they take effect.

11. Contact

Questions about this policy or your data go to info@bizbuyuk.com.